We understand that different businesses require different types and levels of support which is why we offer a range of support options and services.

Our selection of support services includes: –

  • Installation and maintenance of Microsoft Windows Servers
  • Server and Desktop Virtualization
  • Backup solutions
  • Wired and wireless networking
  • Network security
  • Desktop hardware and software support
  • Built to spec PCs
  • Domain and email registration and hosting
  • Anti-virus and Anti-Spam solutions
  • Troubleshooting for printers and other external devices
  • Support for Apple products
  • Office 365 set up and maintenance
  • Microsoft Azure Cloud Solutions
  • Premium Hosted VOIP Phone Systems

We provide support under various support options. These are as follows: –

  • PAYG – Features include
    • Onsite support at the standard rate
    • Access to our fully equipped workshop for repairs
  • Remote Support Contract Option 1 – Features include
    • Unlimited Remote Support
    • Unlimited telephone access to our technicians
    • Onsite labour at the discounted rate
    • Access to our fully equipped workshop for repairs
    • Regular server checks and issues resolved
    • Priority service/response time
  • Remote Support Contract Option 2 – Features include
    • Licensed Access to Remote Support on a PAYG basis
    • Onsite labour at the discounted rate
    • Regular server checks and notification of issues that need attention
    • Access to our fully equipped workshop for repairs
    • Priority service/response time
  • Remote Support Contract Option 3 – Features include
    • Purchase 10 hour block of labour in advance at a discounted rate.
    • Licensed Access to Remote Support on a PAYG basis
    • Onsite labour at the discounted rate
    • Access to our fully equipped workshop for repairs

If you require more information about any of these packages, feel free to contact us!